BBB Reliability Report for
Winston-Salem Journal

A BBB Accredited business since 1/1/1960

Ratings Explanation...


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BBB issues Reliability Reports on all businesses, whether or not they are BBB accredited. If a business is a BBB Accredited Business, it is stated in this report.

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BBB Accreditation

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BBB has determined that this business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

BBB Rating

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Based on BBB files, this business has a BBB Rating of A+

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Business Contact and Profile

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Name:
Winston-Salem Journal
Phone:
(336) 727-7211
Address:
418 N. Marshall Street, Winston Salem, NC 27101
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Business Category:
Newspapers
Web Address:
BBB file opened:
January 01, 1960
Business started:
January 1937
Business started locally:
January 1937
Primary Contact:
Mr. Michael Miller (Publisher)
Complaint Contact:
Mr. Michael Miller (Publisher)
Other Contacts:
Mr. Carl Crothers  (Executive News Editor)
Mr. Ben Flynt  (Community Marketing Manager)
Mr. Dwaine Menscer  (Ad Director)
Mr. Randy Noftle  (Director Human Resources)
Mr. Keith Petty  (Circulation Director)
Mr. Pat Ranson  (Classified Ad Director)

Additional Locations and Phone Numbers

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P. O. Box 3159, Winston Salem, NC 27102-3159, Forsyth County
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Customer Complaint History

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The company's size, volume of business and number of transactions may have a bearing on the number of complaints received by the BBB. The complaints filed against a company may not be as important as the type of complaints, and how the company has handled them. The BBB generally does not pass judgment on the validity of complaints filed.

Number of complaints processed by the BBB
    in the last 36 months: 4
    in the last 12 months: 2

Complaints Concerned:
    Selling Practices  (1 complaints)
1Resolved
    Credit or Billing Disputes  (1 complaints)
1Resolved
    Delivery Issues  (2 complaints)
2Resolved

Government Actions

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The BBB has no information regarding Government Actions at this time.

Advertising Review

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The BBB has no information regarding Ad Reviews at this time.

As a matter of policy, the BBB does not endorse any product, service or business.

BBB Reliability Reports are provided solely to assist you in exercising your own best judgment. Information in this BBB Reliability Report is believed reliable, but not guaranteed as to accuracy.

BBB Reliability Reports generally cover a three-year reporting period. BBB Reliability Reports are subject to change at any time.

If you choose to do business with this business, please let the business know that you contacted the BBB for a BBB Reliability Report.

ID: 976
Report as of: 11/23/2009 9:00 AM

© 2009  The BBB of Northwest North Carolina

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