Better Business Bureau
Start With Trust
in Northwest North Carolina
For Consumers
BBB Reliability Report for
BB&T
A BBB Accredited business since 3/26/1974
Find out more about this business:
Reported on Tuesday, November 24, 2009 7:58 PM
BBB Accreditation
Back To TopBBB has determined that this business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
This company participates in BBB CARE. This means the company has agreed to use special procedures including arbitration, if necessary, to resolve disputes.
BBB Rating
Back To TopBased on BBB files, this business has a BBB Rating of B+
Click here for an explanation of BBB Ratings.
- Reasons for this rating include:
- Failure to respond to complaints filed against business
Business Contact and Profile
Back To TopName: |
BB&T |
Phone: |
(336) 733-3300 |
Address: |
PO Box 632, Whiteville, NC 28472
|
Business Category: |
Banks, Estate Planning & Management, Investment Advisory Service, Mortgages |
Web Address: |
|
BBB file opened: |
January 01, 1973 |
Business started: |
June 1973 |
Primary Contact: |
Ms. Don Ree Michael (Area Operations Manager) |
Complaint Contact: |
Ms. Michelle Walker (Chairman's Line Associate) |
Other Contacts: |
Mr. J. Canty Alexander (Regional President) Mr. Rod Bullard (Regional Director) Ms. Ronda Davis Mr. Kelly King (Chief Executive Officer) Mr. Skip LaRose (Asst. Vice President) Sharon Moorefield Ms. Gwyn Myers (Branch Manager) Ms. Lorie Shinault (Regional Operations Manager) Ms. Sandra Sprinkle (Office of J. Cantey Alexander) Mr. Brent Waddell (City Executive) Ms. Gail Welborn (Office Manager) Mr. Steven Wiggs (Senior Executive Vice President & Manager of BB&T's Wealth Management Division) |
Alternate Business Names
Back To TopB B & T Bank
BB & T
Branch Banking and Trust
Additional Locations and Phone Numbers
Back To TopP.O. Box 1096, Clemmons, NC 27012, Forsyth County
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2629 Lewisville-Clemmons Rd, Clemmons, NC 27012, Forsyth County
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601 South Main Street, King, NC 27021, Stokes County
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6454 Shallowford Road, Lewisville, NC 27023, Forsyth County
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P.O. Box 190, Lewisville, NC 27023, Forsyth County
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1100 South Stratford Road, Winston Salem, NC 27103, Forsyth County
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110 South Stratford Road, Winston Salem, NC 27104, Forsyth County
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121 Jonestown Road, Winston Salem, NC 27104, Forsyth County
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6000 University Parkway, Winston Salem, NC 27105, Forsyth County
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2601 New Walkertown Road, Winston Salem, NC 27101, Forsyth County
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200 W. Second Street, Winston Salem, NC 27101, Forsyth County
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2815 Reynolda Road, Winston Salem, NC 27106, Forsyth County
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2710 Peters Creek Parkway, Winston Salem, NC 27127, Forsyth County
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3410 Robinhood Road, Winston Salem, NC 27106-4702, Forsyth County
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(336) 248-8000
(336) 377-9141
(336) 721-4628
(336) 723-2422
(336) 733-0190
(336) 733-0215
(336) 733-0240
(336) 733-0240
(336) 733-2000
(336) 733-2060
(336) 766-7573
(336) 945-3795
(336) 983-2516
(336) 733-0260
(336) 733-0270
(336) 733-1120
(336) 733-0250
(336) 733-0259 (FAX)
(336) 733-0249 (FAX)
(336) 723-2482 (FAX)
Licensing
Back To TopThis company is in an industry that may require licensing, bonding or registration in order to lawfully do business. The BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Customer Complaint History
Back To Top
The company's size, volume of business and number of transactions may have a bearing on the number of complaints received by the BBB. The complaints filed against a company may not be as important as the type of complaints, and how the company has handled them. The BBB generally does not pass judgment on the validity of complaints filed.
Number of complaints processed by the BBB
in the last 36 months: 131
in the last 12 months: 89
| Complaints Concerned: | ||||||||
| Selling Practices (2 complaints) | ||||||||
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| Advertising Issues (4 complaints) | ||||||||
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| Service Issues (33 complaints) | ||||||||
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| Customer Service Issues (2 complaints) | ||||||||
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| Credit or Billing Disputes (75 complaints) | ||||||||
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| Delivery Issues (1 complaints) | ||||||||
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| Refund Practices (9 complaints) | ||||||||
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| Product Quality (2 complaints) | ||||||||
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| Contract Disputes (3 complaints) | ||||||||
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Government Actions
Back To TopThe BBB has no information regarding Government Actions at this time.
Advertising Review
Back To TopThe BBB has no information regarding Ad Reviews at this time.
As a matter of policy, the BBB does not endorse any product, service or business.
BBB Reliability Reports are provided solely to assist you in exercising your own best judgment. Information in this BBB Reliability Report is believed reliable, but not guaranteed as to accuracy.
BBB Reliability Reports generally cover a three-year reporting period. BBB Reliability Reports are subject to change at any time.
If you choose to do business with this business, please let the business know that you contacted the BBB for a BBB Reliability Report.
ID: 1060
Report as of: 11/24/2009 7:58 PM
© 2009 The BBB of Northwest North Carolina
